monday.com Silver Partner · Kazakhstan · Uzbekistan · Georgia

Requests from Telegram, e‑mail and phone — in one queue with SLAs.

monday.com Service: tickets, SLAs, knowledge base and a client portal. AI detects urgency and topic and assigns an owner before you have read the message.

Live in 3 weeks
Intake from Telegram, WhatsApp, e‑mail, forms
SLAs and escalations
Workload and response‑time reports

Get an estimate and a demo

We reply on business days. No spam, no cold calls.

What you get

One queue

Every channel in one place, with client history and priorities.

AI routing

Topic and urgency classification, owner assignment, auto‑reply in the client’s language.

SLAs and reports

First‑response and resolution time control, escalation to management.

How the implementation runs

1
30‑minute call
We map your process, answer questions and give a timeline.
2
Design in 1–2 weeks
A written design of boards, automations and roles. You approve.
3
Build in 2–3 weeks
Sprints, data migration, integrations, AI agents.
4
Training and go‑live
Sessions in your language, documentation, a named consultant.

monday.com Silver PartnerAlmaty · Tashkent · Tbilisi

6 wktypical go‑live

7AI agents in NC’s own CRM

RU · EN · KAlanguages of support

Clients

Common questions

Is this for IT or for customer support?

Both. The same product is configured for internal support or for clients.

Do clients need to register?

No — they write on Telegram, WhatsApp or e‑mail as they always did.

What does it cost?

Licences at monday.com list price, invoiced in KZT, USD or GEL. Implementation is a fixed package; you get a written estimate within one business day of the call.

Where is the data stored?

On monday.com’s cloud (EU or US, SOC 2, ISO 27001). NC does not hold your data.

One call — and you know the timeline and the price.

Get an estimate Book a call